I am a maker focused on wholesale. This means that I sell my work to professional Piercers and their studios who then share my pieces directly with their clients.

I do sell limited pieces directly to clients a couple times a year through my GIVE 100 program which takes place during my wholesale 2 Day Launch windows. Clients who purchase direct from me at this time are essentially donating 100% of the retail price they spend on my site to handpicked non-profit organizations. You will need to follow me on Instagram for communication on when those launch windows are taking place.

*In the future I will feature a small rotating collection of designs that will be offered directly to clients. These designs will be focused on fun fancy things, as well as one-of-a-kind items that I feel excited to make and are ultimately not intended to be offered/produced at a larger scale.

If you are the client of a studio/piercer, please reach out to them to get an answer to your inquiry. It is helpful to remember that as a jewelry wholesaler my primary communication time is dedicated to studios I service as a wholesaler. Occasionally, I am able to take a question here and there but it is best not to rely on me for a response to questions that should be directed to your studio. That is what they are there for!

If you are a studio that is currently approved and participating in launches please send me DM’s. As outlined in the launch confirmation email details, please do not send messages to the registration email as it is not in use throughout the year. I consider myself lucky because most of you take the time to review the launch information details… BUT… there are some stragglers out there who do not take that time to review the material and go rogue. Please, do not get frustrated with me when you are not taking the 3-4 minutes to review the launch details I send out only twice yearly. (PS. I still love you though, just don’t make me coo coo please. The happier I am the better jewelry I can design for you lol!) It is important to remember those launch details also include information that when not followed could potentially cost you your space in the launches.

If you are a studio that does not participate in launches or regularly stock Pupil, I often do not have additional bandwidth to answer miscellaneous inquiries. I do what I can if time permits, but my ability to *chat* with you and answer random questions is very, very, very limited… if at all. I can tell by how I am communicated with that I am often viewed as a much larger company than what I am and this means that folks expectations are not well aligned with what I am able to dedicate to interfacing with people I am not currently regularly servicing. Most of the answers to your questions can be found on this FAQ page.

I prefer not to “compete” with all the awesome piercers and piercing studio spaces who support me throughout the year. Also, they truly are the best ones suited to supporting you full time when it comes to making your piercing & styling dreams come true. I feel very lucky as a maker to be able to put my new designs into the hands of tenured and skilled piercers who can then apply their expertise when sharing my collections with you.

Please visit my Stockists page for detailed information on where to get ahold of my work. I personally do not have access to individual studios inventory, so I recommend visiting their webstores for current availability of any items.

On my Stockist page you will find additional helpful tips on finding spaces who have the collection periodically through the year that you can also shop with during launch windows.

All of the metal components that make direct contact with the skin are created using 14k gold only. My gold alloy mix is free from all hazardous material including icky things like: Lead, Arsenic, Barium, Cadmium, Chromium, Mercury, and Selenium. If you are a studio actively carrying Pupil Hall and are looking for information on my alloy mix, just ask!

I care about you and the health of your piercings which means everything I incorporate into my work I take great care to vet. You will find that not only are the materials I use safe, but also how the piece functions as a whole is safe.

I do! My repair address is located at the top left corner of your Pupil Hall invoice. We took great care to illustrate this address when you picked up your orders at conference. If you are a launch participant you will find my repair address is noted in the launch registration email as well as on the top left corner of your invoice. I do not publicly post this address as I need to avoid clients sending me unprocessed repairs directly.

I am happy to take what is referred to as a manufacturing defect. This means if you’ve had your piece and an issue in its performance comes up within a reasonable timeframe relative to when the piece was purchased I will gladly take care of it. 

If you find you have a manufacturing default that needs to be repaired, please reach out to the studio from which you purchased your piece and they will prepare it and send it my way. You do not need to reach out to me directly in order to start this process.

What I do not take at this time are general jewelry repairs and general maintenance of your pieces. This type of jewelry benchwork is something I recommend handling with your local jeweler. General repairs would also include client induced repairs… such as the warping of a seam ring from mis-handling or dropping and stepping on a piece… I know that no one ever has the intention of breaking a piece, but life happens! These things have nothing to do with the production/making of the piece but are still likely to come up in its lifespan. As much as we like to think gold as bullet proof, it is not! It is very natural to find your piece needing some TLC in some way after years of wear… or lets be real… maybe you simply accidentally break something because we are all just human. Again, please work with your local jeweler to handle these types of issues as they come up.

*Please remember to clean your jewelry! If you do not clean and care for your jewelry regularly, over time oil and skin cells will build up on it. Regular jewelry cleaning and care will ensure that build up is not compounding and getting pushed/displaced into areas where you do not want it to be. After long periods of wear if not cleared it could leave stones looking dull or discolored among other aesthetic things.

I used to! I do not anymore for a variety of reasons, but by far the biggest reason is time constraints. Custom requests require a high volume of communication that I used to navigate which ultimately negatively impacted my ability to focus on the design process for new collections.

The good news is that during launches I typically offer a raffle that allows you to win custom focus feature makeovers by me. All focus feature raffle ticket sales are also donated as a part of the GIVE 100 program I mentioned in an earlier question. The pieces you will receive as the winner of the raffle is a dealers choice situation though! If you win, I will get feedback on your preferences but will ultimately take that information and apply it into something totally special and specific to you that is mailed out as a surprise. Often, it is even modifying future designs that haven’t launched yet. Anytime you see custom stuff mentioned it is for the winners of these various raffles I offer. The other custom items I make are a part of random giveaways I do for fun occasionally through Instagram.

I have 3 wholesale buying opportunities:

Year Round Stockists
2 Day Launch Access
APP in Vegas

Each of these work together in strange and mysterious ways. Lol.
I recommend reading through the breakdowns of all 3 just to understand a bit more about how I work. :)

YEAR ROUND ACCOUNTS: This type of account is by invite only. It is just not feasible or realistic for me to maintain a large amount of accounts throughout the year at this point in time. My Stockist list is currently filled with folks who are very passionate about Pupil and are committed to stocking the full collection all year. No one on that list is cherry picking designs, which means they are offering everything currently available to them on a consistent basis.

*Please Note* As I continue to grow and evolve Pupil Hall, I consistently advocate that you do not encourage other larger brands & smaller brands/designers to make variations or outright copy my designs. This impacts the piercing community’s ability to have increased access to my work. This purchasing behavior and outlook is a short-sided way of thinking. As you all are aware, many companies and manufacturers (both large, small, and independent) already have a HUGE catalogue for you to choose from. I urge you to support their original designs so you do not negatively impact the smaller makers and their ideas you’ve come to love. There are times when I have had to STOP production on a natural variation of one of my original designs because of companies who take one of my designs, make the slightest modification, and begin selling that design as their own. It is very costly and also very unsettling to have to pull production on a very natural variation of your design due to someone prematurely absorbing your aesthetic. Ultimately, this behavior from makers affects your ability to have the piece that would have come naturally from Pupil Hall. I know y’all are familiar with which pieces those are because I am often tagged incorrectly or mentioned as the maker of these pieces… :) !

2 DAY LAUNCH ACCESS:

*Waitlist is FULL, no longer accepting inquiries.*

I do open up greater access a few times a year to a much larger group of studios and piercers who can shop with me during this 2 Day Launch window. During these launch windows approved studios are able to stock up with the bulk quantities they need to support their spaces for longer periods of time. At this time the waitlist for my 2 Day Launches is full. I am now operating by an invite only approach. Those already formally placed on the waitlist will still be considered for future launches. <3

APP IN VEGAS: During the APP conference, there is no pre-approval process to be able to shop with Pupil. During this time you are welcome to come by the booths and pickup whatever you like! You will also leave conference with your order as I do not ship unclaimed orders. Conference is a great way for me to get to know you and gain an understanding of the demand you have in your studios for the collection. I know most likely I will not have an opportunity to interact with everyone one on one, but that is understandable as you all severely outnumber me as a single individual! My team is very good at sharing their detailed feedback regarding how they were treated by folks at the booth while they were assisting them. They also pay close attention to how people are treating other visitors who are present in the booth.

Please be aware I do understand visiting APP is not realistic or necessary for everyone. I have quite a few studios who are in the 2 Day Launches or are permanent who may or may not make it to conference each year. This means APP participation or “how much you spend” is not how access to Pupil Hall is gained.